Get In Touch

Contact us via our live-chat widget on the bottom right.

Based in Australia

Pricing

Get started for FREE and continue to grow with our low fixed price



Starter

For those getting started

FREE


100 Orders & Reservations Monthly

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

No Staff Accounts

Free Menu Setup & Updates

($10/hour)

High Priority Support

Standard

For small businesses

$39USD

per store / month


Unlimited Orders & Reservations

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

5 Staff Accounts

Apple Pay & Google Pay Integration

Free Menu Setup & Updates

($10/hour)

High Priority Support

Enterprise

For franchises and organisations

+$249USD

per month


Unlimited Orders & Reservations

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

Unlimited Staff Accounts

Apple Pay & Google Pay Integration

Free Menu Setup & Updates 

High Priority Support

Starter

For those getting started

FREE


100 Orders & Reservations Monthly

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

No Staff Accounts

Free Menu Setup & Updates

($10/hour)

High Priority Support

Standard

For small businesses

$39USD

per store / month


Unlimited Orders & Reservations

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

5 Staff Accounts

Apple Pay & Google Pay Integration

Free Menu Setup & Updates

($10/hour)

High Priority Support

Enterprise

For franchises and organisations

+$249USD

per month


Unlimited Orders & Reservations

All Order Types & Services

Online Ordering Website

Landing Page Website

Promotional Codes

Performance Report

All System Integrations

Custom Domain with Free SSL

API Access

Credit Card Processing

Unlimited Staff Accounts

Apple Pay & Google Pay Integration

Free Menu Setup & Updates 

High Priority Support

Starter

For those getting started

FREE


Standard

For small businesses

$39USD

per store / month


Enterprise

For franchises and organisations

+$249USD

per month


Additional Services

iOS & Android App         $20 per app/month


We charge a one-time build fee of $300 per app and $20 per month ($600 + $40/mth for both iOS and Android). You can add your own custom icon and splash screen. We will upload it to your app store accounts for you.


Custom Website Design


Looking to get your own stunning restaurant website? Let us handle the job! We are web development professionals who can deliver an excellent website at a fantastic price.

Partner Program


Would you like to distribute our software or run your own online ordering network? We offer reduced prices for businesses who will be working with many different restaurants and businesses.


Learn more.


FAQ

  • Do you offer a reseller or white-labelled program?

    Yes, we do. Please get in touch with us at admin@cloudwaitress.com or using our live chat and we can give you more information on this.



  • How do free accounts work?

    Free accounts function exactly the same as standard accounts. The only difference is you are limited to a total of 100 orders and bookings combined every month.





  • What happens if I reach my free order limit?

    Once you reach 100 orders or bookings, customers won't be able to start new orders or bookings. Your website and system will remain active.



  • What payment methods do you accept?

    We currently only accept credit cards. You do not need a credit card when signing up for the free plan. Contact us to check if we can organise an alternate payment method.



  • Are there any contracts or additional fees?

    There are no contracts or additional fees. You only pay the cost of your plan. If you pay for a monthly plan, you can cancel at any time through the online admin interface.



  • How hard is it to setup?

    It's very easy! While we offer plenty of features, everything is explained as you progress through the setup. Configuring your basic restaurant details can be done in as little as 15 minutes. If you need help setting up, you can reach out to us at any time or pay for our complete setup package.



  • How does CloudWaitress work?

    Everything runs online and is accessible through the web. Once you register online, you can setup your website and menus. After that, simply let your customers know about your website and start taking orders. Orders can be managed online and with the help of automated receipt printing.



  • How do I receive orders?

    You will need a device with internet access such as a tablet or PC. Through your web browser, you can access our online admin interface and manage your orders. We do recommend a Windows tablet or PC as that gives you the ability to print receipts from it.



  • How does printing work?

    You can print order receipts automatically or manually to any number of printers. Printers must be connected to a Windows 7 or above PC. You can also use any linux device. Your printer drivers must also be installed on your system.



  • Is there support for multiple restaurant locations?

    Yes, you can create multiple restaurant locations. Staff accounts can be used to delegate access to specific restaurants. Multiple restaurants can be linked through a website generated from our website builder. Customers can visit this site, choose their store location and proceed with their order as normal.



  • Can I change my subscription plan?

    You can upgrade or downgrade your subscription at any time.



  • What countries can CloudWaitress be used in?

    CloudWaitress can be used anywhere in the world. Our system is built to support different currencies and regions. If your region is not supported, let us know and we can add it for you. Online payments are only available in countries supported by the payment gateways we have integrated currently.



Setup your online ordering & reservation system

CloudWaitress is the best way to start accepting online orders and reservations.

Take advantage of our free plan to get started and grow your online sales


Self Setup Process     ✅ Get Started Free

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